QUALITY POLICY

Quality Policy.

The Quality Policy of Bunkernet was written by the top management of the organisation and reflects its culture.

The Quality Policy guides all employees to be committed to continually improving the effectiveness of the quality management system and provides the framework for establishing and reviewing the quality objectives of the organisation.

The Quality Policy is readily available, understandable to all in the organisation and reviewed for continual suitability.  

The management of Bunkernet has the responsibility of defining and documenting the Bunkernet quality policy and overall objectives ensuring that the documents are regularly reviewed for continuous suitability and improvement.

Committed.

It is the responsibility of each employee to comprehend and apply the Quality Procedures to his/her work area. The Quality Policy is available to external interested parties upon their official request.

PRECISE DELIVERY

Bunkernet strives to achieve total customer, stakeholder and other interested party satisfaction through precise delivery of quality bunkers and lubricants worldwide, through physical supply or through a network of vetted physical delivery partners. 

EXCEPTIONAL SERVICE

Bunkernet ensures through the framework of its quality manual that all its activities are executed as required first time and every time so that

the company provides exceptional service and delivers outstanding value for money. 

DEEP UNDERSTANDING

Bunkernet endeavors the provision of exceptional service and the achievement of customer satisfaction through a deep understanding of customer’s needs and expectations. The involvement of all staff is mandatory to record, analyze and act to exceed these expectations.

QUALITY MANAGEMENT SYSTEM

Bunkernet team is committed to complying with the requirements of both the ISO 9000 quality system and Industry Standards such as IBIA guide to good commercial practice and IBIA Dispute Resolution Working Group, in order to

continually work to improve its quality management system.